Fluoride Filter Return Policy: We are so confident in our fluoride systems that we are offering a money back guarantee. If our filters don't remove or reduce your fluoride we will give you a full refund minus shipping. Four stage point of use and four stage whole house systems are eligible for our money back guarantee.
Terms of return policy: Purchaser is responsible for sending the filters back before a refund will be given. Customer must prove that fluoride is not being removed. To do this, contact your local water company for a water report, which will let you know how much fluoride is originally in the water. Then you must have your post-filtered water tested and submit the findings to Promolife along with your local water report. If you do not see an 85% reduction in your fluoride levels you are eligible for our money back offer.
Please note: Some people may have unusually high levels of fluoride that no filter system can adequately clear. If levels exceed 2ppm we can't guarantee the reduction promised. For high levels we can offer assistance and recommendations but can not offer our money back guarantee. Promolife reserves the right to refuse any fluoride test we believe was falsely performed.
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