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Promolife | Far Infrared Answers | Knowledgebase
Support tickets will be answered within one business day.
You may also call 888-742-3404 or 479-442-3404 or fax 479-444-6422.
When you submit a ticket you will get an email with your ticket ID.
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I'm having trouble with my product, what do I do? Article not rated yet
Feel free to submit a ticket or call us at 888-742-3404 (479-442-3404 for overseas). We will help you with whatever issues you may have.
Can you give advice/recommendations about products you sell? Article rated 1.0/5.0
Promolife does not make any claims about products we sell. Promolife can give recommendations based on what other people have done, but we cannot directly tell you what to do. Please consult a profes...
Why do I have to call or email you before returning a product? Article rated 5.0/5.0
We carry many products and some products do not have a standard 30 day return policy. Calling in advance will help ensure you are able to return your product. Products being returned must be issued a...
I do not understand how to use my product, what should I do? Article not rated yet
Please call Promolife, we have extensive product knowledge and we will help you understand how to use your product.
 

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